Continental Airlines is one of Canada's best-served commercial air companies.
The first Continental flight, originally called Varney Speed Lines, departed on July 15, 1934, from Pueblo, Colorado, and flew to El Paso, Texas. In 1957, Continental began its "Gold Carpet Service," which included four choices of entrees on a route from Chicago to Los Angeles. Today, the airline is the only U.S. carrier providing complimentary meals during short range domestic flights.
Travelers on flights from Toronto to New York City can expect excellent service on a Continental flight thanks to their award-winning flight attendants, according to a 2008 Business Traveler Magazine survey.
Seats come equipped with winged headrests and reclining ability, so guests can adjust to ensure maximum comfort. In addition, most flights offer power outlets at each seat.
Onboard entertainment is provided on flights that are three-hours or longer with a variety of television and movie programming available for a small fee. Airplanes larger than 757-200 have personal entertainment systems, while smaller planes have over-head video screens.
In-flight shopping is available using SkyMall magazine and a duty-free shop is offered on international flights. Credit or debit cards are the only form of payment accepted for these purchases.
First Class service provides guests with priority boarding, blankets, "fine dining" and waived baggage fees. Freshen up with a hot towel and pre-departure beverage to stay hydrated throughout the flight.
In business class, offered on international flights using Boeing 757, 767 and 777 aircraft, travelers are provided with a flat-bed, allowing them to get a good night's sleep as they travel around the globe, as well as access to common first class amenities like leather seats and free headsets.
Travelers looking for extra space may buy economy class seats with more leg room. In addition, blankets and pillows are provided for overnight flights.
Recently, Continental moved from terminal three to terminal one in Toronto's Lester B. Pearson Airport. The change will bring the airline to a terminal with other Star Alliance members, making connections "significantly quicker."
Customers who choose Continental frequently should consider joining the OnePass program, which allows travelers to accumulate miles. The miles help passengers earn special treatments such as access to President's Club lounges and class upgrades.