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Virgin Australia Flights

Virgin Australia operates flights to a diverse number of cities, countries and continents across the globe.

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Virgin Australia operates flights to a diverse number of cities, countries and continents across the globe. Visit Australia, Asia Pacific (including New Zealand, Pacific Islands, Papua New Guinea and many countries within Asia), Europe, Middle East (Bahrain, Jordan and United Arab Emirates), USA, Canada and South Africa in the comfort of a Virgin Australia aircraft.
Plus, we have teamed up with some of the world’s best airlines to offer you more connectivity than ever before. Our partner airlines Etihad Airways, Singapore Airlines, Air New Zealand and Delta Air Lines help us service over 500 destinations across the globe.
As partners we offer an unprecedented choice in flights and increased loyalty rewards through reciprocal frequent flyer programs and lounge access.

Our Promise

We understand that how we interact with our guests is a key factor in facilitating and maintaining a good and lasting relationship.
A critical measurement of the Virgin Australia experience is how our team - whether in the air, at the airport, or on the telephone - interact with you and assist you with your questions and requests.

We are very proud of our service, and the Service Promise we have in place to ensure that it always exceeds standards and expectations.
Our Service Promise program recognizes, reviews, and responds to guests’ enquiries, to drive the design, delivery, measurement and improvement of our service.

As part of the Service Promise program, our Service Development team work with all departments within Virgin Australia to constantly review the service we provide.
Our Service Promise program:

  • Reviews, understands and responds to guest feedback from all available channels
  • Holds relevant business areas accountable for guest feedback
  • Constantly reviews the service we provide based on this feedback
  • Creates and delivers regular Service Promise training programs for all our teams
  • Finds and removes barriers to the delivery of service

The Virgin Australia Service Promise is continuously evolving, improving, and developing to ensure that our team always provides you with the best service and experience possible.

Business Class

Business Class guests experience second-to-none space and comfort, and exceptional inclusions. Our fully inclusive fare allows you to feel at home in our spacious Business Class cabin; where you can relax in (or work from) your luxurious leather seat, and enjoy premium food and beverages from our exclusive onboard Business Class menu - designed by leading Australian chef, Luke Mangan.
Luke Mangan has sourced the best local produce and designed a world-class Business Class dining experience. Choose from an enticing selection of dishes designed to reflect our unique Australian cuisine.
We match our food to a diverse selection of wines, as compiled by our wine consultant, from boutique Australian wineries.
You can also enjoy a drink at our Business Class bar throughout the flight. Our bar offers a range of the fine spirits, boutique wines and leading Australian beers. Our range of non-alcoholic drinks includes soft drinks, juices and barista-style coffee.

Premium Economy

Premium Economy guests, travelling on international services, enjoy a luxurious and all inclusive experience. While onboard, you can stretch out with extra legroom and enjoy complimentary in-flight entertainment and food and beverages from our Luke Mangan inspired menu. Weve made every effort to ensure our onboard menu has something for everyone. Savour the best in fresh and local produce, served on beautiful china, complemented by a discerning selection of Australian wines and world-class liqueurs.
Our stand-up bar also offers a selection of beverages for Premium Economy guests to enjoy during the flight.


Enjoy the value-for-money comfort and options of Economy Class. If you are travelling for business or leisure, our regular flights provide convenient and economical options.
Economy guests travelling on domestic and international short haul services can choose between two fare types: Saver and Flexi. For a more inclusive Economy experience consider our Flexi fare and enjoy a complimentary meal and drink and increased fare flexibility.
Economy guests travelling on international long haul services receive complimentary food, beverages and in-flight entertainment on our international long haul flights. Meals and beverages are served throughout the flight, and snacks are available from our onboard snack kiosk.
For special meal requirements, we are able to offer a wide selection of meal choices for your international long haul flight.

In-flight Entertainment on International Long Haul Services

Our award-winning in-flight entertainment system Red is available complimentary to all guests travelling on international long haul services. Red entertains all ages with an extensive range of new release and classic movies, TV favourites, engaging games and mood-satisfying music, delivered through a touch-screen and handset-controlled system.

In-seat Power

We have installed power outlets to power your electronic devices.
Power provided is at USA power standards of 110V AC 60 cycles (Hz) - NOT Australian power standards of 220V AC 50 cycles (Hz). The maximum power draw is 150 watts.  The system will automatically check to make sure there is not too much power draw.
The outlet unit will accept almost all plug types, including US two or three-pin, Australian and New Zealand two or three-pin, and European and UK three-pin.
Where can I plug in my device?

  • Business - located between seats, below the audio jack and USB port
  • Premium Economy - below the seat
  • Economy - cabin crew can assist guests with charging devices 

Corporate Client Benefits

As a premium airline we offer a host of services and facilities that cater for the needs and purposes of our business travelers.

With our corporate clients in mind we have recently:

  • revamped our lounges
  • launched Business Class on selected domestic routes
  • expanded our fleet
  • reinvented our Flexi and all-inclusive fares
  • enhanced our Velocity benefits
  • introduced new flight schedules - such as Capital Connect services and A330s on Trans Continental routes.

More Rewards

Virgin Australias Frequent Flyer program, Velocity can make your journey an even more rewarding experience.
With Virgin Australia and Velocity’s international airline partners, Velocity Members can earn and redeem Points to over 500 destinations worldwide.
With Silver, Gold and Platinum membership, you can enjoy even greater benefits like Priority Check-in, Priority Boarding, any-time lounge access and more. To help you reach these levels of Membership faster, you can pool the Points and Status Credits of family members in to the one Account

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*Prices are in CAD unless otherwise stated and subject to availability. Please refer to specific product's terms and conditions.


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