With so many discount airlines and tour operators out there it is very easy to get caught up on price. As Travel Consultants it is our job to understand the value of the experience and not just the price. So we sent our Travel Consultant Daile Smith to Punta Cana to do a Transat Holiday first hand (we know… it’s a hard job, but someone has to do it). She shares her experience with us as well as the various collections you can choose from:
Some of you may have noticed an increase in the cost of Transat Holidays packages in recent years, but what you probably don’t know is how much they have improved their value and service. They are working very hard to offer the best value and service in packaged holidays. When compared to low cost tour operators, Transat now offers a superior in-flight experience, improved room allotments and amenities, as well as offering specific collections. So to put them to the test, I recently travelled with them to Punta Cana where I was able to experience the difference first hand.
Those who have experienced Air Transat years ago may be resistant to giving it another shot, but if you set aside old perceptions you will find most clients will be very pleased with the improved inflight experience on Air Transat. They recently refurbished the interiors on-board all of their Air Bus 330s, and the difference is fantastic. Some travellers may still find the new seats a bit narrow, but I found I was comfortable for the duration of an eight hour flight in spite of the fact that I had the middle seat in both directions. Transat also invested heavily in calming cabin mood lighting and the effect is both relaxing and modern.
The new entertainment system is by far the best of the improvements to the in-flight experience. The whole system is complimentary, and they have hundreds of hours of movies, television , and interactive games to choose from. In my experience entertainment is the number one way to keep the whole family happy and occupied for the duration of the flight. The fact that it is easy to use and free makes it so much easier for parents to keep their kids happy on-board.
Because we all have our own definition of ideal vacation, Transat Holidays has designed exclusive Collections to meet the needs of different travellers and add value and improved service to your vacations as well. The collections offered are: Distinction, Luxury, Experience, and Family. Each of the four collections offers specific services and amenities that are exclusive to Transat guests. It is a great way to make sure you’re getting exactly what you want in a vacation:
The Distinction Collection
The Distinction Collection includes resorts that Transat has exclusive contracts with that offer services that are over and above the standard service offered. These services include direct transfers, free wireless in the lobby, a Welcome cocktail and cold towel, beach towels, bathrobes and slippers in the room, a welcome amenity in the room, mini bar restocked daily, minimum 3 guaranteed al a carte reservations, and free Option Plus (where available). Clients who are booked in a Distinction Collection resort with Transat will have an entirely different experience compared to those booked with other suppliers.
The Luxury Collection
The Luxury Collection offers many of the same things the Distinction Collection offers, and much more to meet the needs of people who enjoy the finer things in life. The added services include free access to VIP airport lounges (where available), private transfers, bottle of Champagne and a fruit platter in room upon arrival, VIP room amenities, 24 hour rooms service, concierge or butler service, waiter service at the pool or beach, and unlimited al a carte dining. Transat’s Luxury Collection features an upscale line of 5-star resorts designed to provide the ultimate in pampering, tranquillity and privilege in intimate settings.
The Experience Collection
The Experience Collection is a unique and fantastic product for people who are looking for a little something out of the ordinary. This collection adds a second destination, to a typical all-inclusive package so you get to experience something new. Imagine… you could spend part of your vacation soaking up the sun on a beautiful beach, and the other half exploring the cultural and historic attractions of an intriguing city or town.
The Family Collection
The Family Collection is perfect for people travelling with children. The collection includes resorts that are selected based on the quality of their kids clubs and family entertainment. The resorts in the collection all offer a kids stay and eat free program to make the whole experience more affordable.
Looking for more information on travelling with Air Transat or to Punta Cana? Daile Smith is an International Travel Consultant at our Flight Centre Squamish location in BC and can be reached online or by calling 1-877-604-5145