Business Travel laptop and view of mountains

Published on August 18th, 2017 | by Crissandra Ayroso


How Business Travellers Earn Free Hotel Rewards

Breakfast, wi-fi, late check-outs, room upgrades, early check-ins.

While we have the research that proves it, these are the top five hotel perks business travellers love. Here’s how the SmartSTAY program will give you more of the hotel rewards you love – for free.

Although location, thread count, and whether the bathroom is made of marble or not are noteworthy hotel features, the biggest decision-making factor for business travellers booking a hotel stay is value. This where loyalty programs can make or break your trip.

With one of the more popular loyalty programs, the way it works is the more you book, the more you earn. Book the obligated number of hotel nights, earn points, use them toward a free stay and then do it all over again. Frequent business travellers reap the rewards quickest.

One of the more up-and-coming popular programs is the SmartSTAY program. With our SmartSTAY program, whether you’re a frequent traveller or not, you get free rewards with every hotel stay – a set of complimentary extras that you receive the moment you check-in. You get free rewards every time you book one of the program’s participating hotels, a value which will end up superseding the cost of a free hotel night, not to mention upgrade your hotel stay experience.

Depending on which hotel you stay at, you can receive a combination of any of these rewards, as long as it’s available at the hotel (for example, as long as the room category for your upgrade is available, you can have it; same with free parking, etc.):

– Upgrades on arrival*
– Internet/wi-fi service
– Late check-out or early check-in
– Breakfast
– Welcome drink
– Car parking
– Use of meeting space
– Laundry services
– Access to the hotel’s club lounge
– Food and beverage credits with hotel restaurants
– Bonus loyalty points
– Discounted offers for local businesses in the area

For example, the Hotel Vintage in Portland offers free Wi-Fi, a welcome amenity, bottle of water, and an upgrade to the next available room category. The Fairmont Beijing offers free internet access, breakfast, late check-out, and an upgrade to the next available room category. The Castille Paris offers free Wi-Fi, breakfast, an upgrade to the next available room category, and late check-out. There are plenty more and there will likely be one where you’re staying next.

Download the SmartSTAY app on your iPhone or Android, type in the city you’ll be staying in, and a list of participating hotels will populate. When you’ve selected your hotel, a list of your complimentary extras will appear.                    

For overall value, which rewards program will work best for your business?


To start earning free rewards with every SmartSTAY, contact one of our travel managers at Flight Centre Business Travel, or FCBT, your one-stop-shop for all of your business travel needs. Connect with us online, or call us at 1-866-940-0217.


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About the Author

Crissandra Ayroso

Crissandra Ayroso is a copywriter for Flight Centre. She loves road trips, beach weather, sampling local wine. She, like Helen Hunt in the 1996 disaster-rama (that’s short for drama) Twister, is a tornado chaser, in the travel sense. She chases moments, all revealing. Whether it’s ordering room service and eating in bed, finding the highest rooftop for the best views of the surroundings, feeling like a small dot in the middle of the ocean on a boat, or getting lost and stumbling upon hidden gems, no moment is too big or small to chase. Just like the category F5 that brought Helen Hunt back together with her estranged husband, respected TV weatherman, Bill Paxton.

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