Lots of Giveaways at Yorkville’s Grand Opening
Flight Centre Yorkville had an exciting weekend as they celebrated their official Grand Opening in Toronto.
Many clients and passer-bys participated in the festivities, with food, music, Starbucks coffee and best of all – tons of giveaways!
A lucky follower of Flight Centre Yorkville’s Twitter page, solved the Twitter trivia challenge and ran to the store to win an amazing 8 day Gap Adventures trip to Costa Rica! Big Congratulations to Sarah Braverman and to the runner up Nicole Winchester who went home with some goodies as well.
Many other prizes were won, including a 9 Day Thailand Adventure with Intrepid Travel, as well as travel vouchers with Insight Vacations, Trafalgar and Topdeck Tours.
Thanks to all the hard work from the amazing team at Yorkville who made this a Grand Opening one to remember!
Missed the event? Feel free to stop in and meet the team at our Yorkville location in Toronto or by calling them at 1-877-815-4929. You can also connect with them on Facebook and Twitter.
About the Author
Emma Hackwood a freelance copywriter, amateur glider pilot and full-time adventure seeker, has travelled extensively in pursuit of her lifelong dream of simply seeing it all. Up to over 50 countries, she lists American Samoa and the seldom visited Marquesas Islands as her current favourite destinations, with a wandering eye on Guam and Tonga to complete her Pacific escapades.
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Based on my personal experience I would suggest that you avoid Flight
Centre. I recently (January 2011) booked a vacation with Kevin T. at the
Yonge & Eglinton location, at 2354 Yonge St. in Toronto.
There was no benefit in doing so.
I ended up booking exactly what I had found myself online, since he
claimed there was nothing else comparable available.
He offered me insurance that was more than 3 times the cost of what I
eventually purchased from the Adventure Travel Company, the exact same
coverage from RBC.
He was humorous in that he flipped and flopped in every opinion he
pretended to have, so long as it encouraged you to book, the old 'used
car salesman' approach. The sky is blue, then purple or green – if you
know what I mean.
There were serious errors in the paper work for the booking. When I
attempted to e-mail and telephone this representative at the location I
received an automated response notifying me he was “out of the office”.
This surprised me greatly, since he advised me that I would be able to
reach him during the following days, as my departure was less than a
week away.
I called again when the office was next open, (not open on Sundays) and a
woman Susan C. the “Team Leader” at this location was very short,curt
(honestly I felt she was rude) on the phone. She accused me of signing
off on incorrect information. And said that she would contact the
appropriate person to correct it. I distinctly got the feeling that
since I was not a new booking I was being ignored.
In the end I got the urgent help I required from the tour
operator/airline when I contacted them directly . Their customer service
rep advised me that although Susan said she would contact them – she
HAD NOT. I would have not been able to board my flight if this
information hadn't been corrected.
After reading many reviews online after my experience, I realize what
happened to me is standard practice at Flight Centre. I thought booking
through an agency would give me peace of mind and a contact person to
help me – this was not the case
SAVE YOURSELF THE STRESS AND EXTRA MONEY.
DO YOUR RESEARCH ONLINE AND BOOK YOUR OWN VACATION AND PURCHASE YOUR OWN
INSURANCE