Windstar Cruises’ Commitment to You
At Windstar Cruises, the health and safety of everyone on board is a top priority. Windstar is connected to industry experts and following guidelines by the Centers for Disease Control and Prevention (CDC). Their team is implementing additional technologies that go beyond these requirements as part of their new Beyond Ordinary Care program.
Windstar Cruises is making a multi-million dollar investment in their fleet to provide a healthy environment while sailing on a Windstar yacht. Hospital-grade high-efficiency particulate (HEPA) filters along with a UV-C air zapping process (ultraviolet germicidal irradiation) are being installed onboard all Windstar yachts.
This is a double whammy for extra protection.
The hospital grade UV-C process has been previously proven to kill coronaviruses, along with other microbes like mold, bacteria and fungi. After moving through the HEPA filter, the air is zapped by the light and any microbes not caught in the filter are destroyed. Hospitals use this same process to ensure clean air in their rooms. All yachts will have these significant upgrades completed to their HVAC system prior to sailing. Going the extra measure to add in the UV-C light is another example of Windstar’s commitment to safety and providing a 180 degree from ordinary experience.
The Beyond Ordinary Care program is a multi-layered strategy with key hospital-grade elements: HEPA filters and UV-C ultraviolet germicidal irradiation to filter and disinfect the air, plus EvaClean with PurTab to sanitize all surfaces throughout the yacht. Additionally, Windstar has partnered with the epidemiology department at the University of Colorado’s Anschutz Medical Center to investigate appropriate layers of protection to create a safer experience for guests on Windstar’s yachts.
“Windstar’s holistic approach has multiple layers of safety at hospital grade standards, and when combined with responsible hygiene practices from guests, it’s the safest environment achievable with tech and science as we know it today,” said Dr. Michelle Barron, Medical Director of Infection Prevention at University of Colorado Hospital and Professor of Medicine, Division of Infectious Diseases, at University of Colorado’s Anschutz Medical Center. “When you’re sailing on a Windstar yacht, your biggest worry should be how to avoid a sunburn, not getting COVID-19.”
Here’s what Windstar Cruises is doing to keep you and your crew safe and healthy:
A healthy environment is a collaboration. A health questionnaire will be required before departure from home, and guests are asked to wear masks when travelling to the ship. Guests will receive a health screening prior to embarkation, and embarkation times will be staggered in order to ensure social distancing.
A layered approach to cleaning and sanitizing includes an increased frequency of cleaning public spaces and high touch points, hospital-grade HEPA filters and UV-C light to disinfect the air, and electrostatic sprayers using a hospital-grade, EPA-approved sanitizing solution on surfaces and in public spaces. Additional medical staff will be on board, and crew will wear masks and receive daily health screenings. Onboard functions will be conducted without handshakes by your officers and crew, but do look out for the new “Windstar Wave.” Windstar expects their guests to participate by adopting best hygiene practices while on board to keep themselves and the larger community protected.
Restaurant operations will be further personalized by your crew during every meal and expanded dining times will assist in reducing the number of guests seated at any one time. A variety of restaurant choices include outdoor dining on deck at Candles, Veranda, and new aboard the Star Plus Class yachts, Star Grill by Steven Raichlen.
Shore excursions will operate at a reduced capacity and masks should be worn. Tenders, motor coaches and smaller boats will operate at 50 percent capacity and be cleaned between each use. Staggered departures in port aid in social distancing.
Summary of Key Points on Windstar’s Multi-layered Beyond Ordinary Care Program
- Pre-departure health questionnaire
- Wear masks during travel to ship
- Health screening at terminal prior to embarkation
- Staggered arrivals and embarkation
- HEPA filters and UV-C light are a double whammy to clean the air of microbes on board ships
- Electrostatic sprayers sanitize spaces and surfaces with a powerful, EPA-approved, hospital-grade sanitizing solution
- Increase frequency of cleaning public spaces and high-touch points
- Dining venues operate at reduced capacity with tables spaced apart
- Additional medical staff on board
- Crew wear masks
- Daily health screening for crew
- Tenders, motor coaches and smaller boats will operate at 50 percent capacity and will be cleaned between each use
- Shore excursions to operate at reduced capacity; request masks be worn
- Staggered arrivals and departures in ports