The coveted Skytrax World Airline Awards were presented in London, England, yesterday, and the 2018 winners are still celebrating, Canadians among them.
Decided on by travellers through a global customer satisfaction survey, this year’s results saw 20.36 million entries from more than 100 countries. Since their inception in 1999, the annual awards established an independent and impartial awards process voted on by travellers only, with no costs to take the survey and only the use of the Skytrax logo, reputation, and the results themselves as prizes.
Canadian carriers did exceptionally well this year, with Air Canada and WestJet taking top honours in North America, and Air Transat capturing a global award, too. Porter Airlines finished in the top 10 of World’s Best Regional Airlines.
Singapore Airlines wins World’s Best Airline
This year’s big winner, taking home the grand prize of World’s Best Airline, was Singapore Airlines, their fourth such showing. In addition, the airline also won for World’s Best First Class, Best First Class Seat and Best Airline in Asia.
Here are the 2018 Top 10 World’s Best Airlines:
- Singapore Airlines
- Qatar Airways
- ANA All Nippon Airways
- EVA Air
- Cathay Pacific Airways
- Hainan Airlines
- Garuda Indonesia
- Thai Airways
Air Canada wins Best Airline in North America
For the second consecutive year, and seven out of the last nine, Air Canada beat out all major U.S. and Mexican airlines to capture the prestigious award.
“I thank our 30,000 employees who are the true winners of the Skytrax award, for delivering superior service while transporting more than 48 million customers a year safely to their destinations.” – Calin Rovinescu, President and Chief Executive Officer, Air Canada
WestJet named North America’s Best Low-Cost Airline
“More than 13,000 WestJetters and their dedication and commitment to providing exceptional service are the true winners of the award. We look forward to providing our guests with more products, services and destinations, along with our caring guest experience as we transition to a global airline.” – Ed Sims, President & CEO, WestJet
Air Transat takes home World’s Best Leisure Airline award
“Air Transat takes great pride in having been ranked among the best leisure airlines for seven years running, and to have topped the list for the second time in its history. Once again, I am deeply grateful to our passengers for their trust.” – Jean-Francois Lemay, President-General Manager, Air Transat
Other Notable 2018 Winners
World’s Best First Class – Singapore Airlines
World’s Best Business Class – Qatar Airways
World’s Best Premium Economy – Air New Zealand
World’s Best Economy Class – Thai Airways
World’s Best Regional Airline – Bangkok Airways
World’s Cleanest Aircraft Cabins – ANA All Nippon Airways
World’s Best Cabin Crew – Garuda Indonesia
World’s Most Improved Airline – China Southern Airlines
We’d like to take this opportunity to offer massive congratulations to our friends at Air Canada, WestJet and Air Transat for their impressive results. You make us proud.
Looking to fly wwith some of this year’s winners? Check out our flights from across Canada, taking you everywhere you want to be. Book online, by calling or by visiting your closest Flight Centre store today.