Ocean cruises
Most ocean cruise lines can accommodate passengers who have disabilities or mobility restrictions, with wheelchair-accessible cabins available in all classes — but the number of accessible cabins is usually limited. While all cruise lines do their utmost to provide the best service to passengers, the higher number of staff to passengers on luxury cruise lines will prove a greater degree of attention to all.
Some cruise ships are very large, which may prove difficult for some passengers. Consider renting a scooter or wheelchair for the cruise to make it easier to get around the vessel and enjoy all the facilities on offer.
River cruises
River cruises are much smaller than ocean-going vessels and are generally not as well equipped for people with disabilities or mobility restrictions. This is the case even with most newer lines, as many do not have an elevator. Many ports of call visited on river cruises may also prove difficult to access for wheelchair users or people with mobility restrictions. Ask your Cruise Specialist if your requirements can be accommodated on a river cruise.
Service dogs
Service dogs are usually permitted on all cruise lines, but may not be permitted to disembark at all ports. Most cruise lines have a maximum number of service dogs allowed on board, so check with your Cruise Specialist if your service dog can be accommodated. Many cruise lines will request vaccination records and other documentation before permitting service dogs on board. Cruise lines generally require advance notice of people travelling with a service dog.
Sensory impairment
Hearing loops and Braille menus and signage are available on some of the larger cruise lines. Your Cruise Specialists will be able to advise you on the cruise lines that can best meet your requirements.
Ports and shore excursions
While cruise lines have fantastic facilities for passengers with disabilities, the same cannot be guaranteed for all ports. Disembarking at some locations may prove difficult and not all shore excursions are suitable for people with disabilities or mobility restrictions. A good rule of thumb is to choose a cruise which docks at ports with cruise piers rather than at tender ports which may not be accessible to people with mobility needs.
