Nine Unlikely Insurance Claims That Show It Pays To Be Prepared

We caught up with Cover-More to hear about some of the more unlikely insurance claims they’ve come across over the years that might make you think twice about leaving the country unprotected!

Man sitting in an airport with his head in his hands and a yellow suitcase beside him.

2min read

Published 17 April 2023


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We caught up with Cover-More to hear about some of the more unlikely insurance claims they’ve come across over the years that might make you think twice about leaving the country unprotected!


When gearing up for the European holiday of your dreams, your packing list should always include your toiletries, swimmers and, in our opinion even more importantly, travel insurance!

Not convinced? We caught up with Cover-More to hear about some of the more unlikely insurance claims they’ve come across over the years that might make you think twice about leaving the country unprotected! It just goes to show that the unexpected does happen and it pays to be prepared for anything.

      1. While in a cable car, one holiday-goer took a call from his boss and accidentally dropped the phone from a tremendous height, smashing it to pieces.
      Red cable car travelling over a historic city against a blue sky.
      Red cable car travelling over a historic city against a blue sky.
      Red cable car travelling over a historic city against a blue sky.
      1. The age-old excuse has always been “my dog ate my homework”, but for one traveller, “my dog ate my passport” became a reality. 
      2. While enjoying some appetizers in Vienna, one woman bit into an olive and cracked her front tooth. 
      3. Dedication to an enviable holiday tan turned into a lost luggage claim for one sun-lover who removed her Fitbit to avoid awkward tan lines. After a blissful afternoon of sunshine, she left it under the chair, leaving it to be lost forever.   
      large group of sunbathers lying on pink towels on a beach.
      large group of sunbathers lying on pink towels on a beach.
      large group of sunbathers lying on pink towels on a beach.
      1. One poor fella submitted a claim because he was “kicked in the testicles”. It resulted in a $4,000+ medical bill. Double ouch! 
      2. One man was trying to get his suitcase up an old, difficult staircase to his accommodation in the Spanish city of Salamanca when he smashed two of its wheels.  
      3. Whilst jumping from a barge to the jetty after a boat trip around Lake Como in Italy, a woman’s shoulder bag slipped and fell into the fast-moving current. She never saw the bag again and the incident resulted in a claim over $3,000.
      Colourful houses overlooking the picturesque Lake Como in Italy.
      Colourful houses overlooking the picturesque Lake Como in Italy.
      Colourful houses overlooking the picturesque Lake Como in Italy.
      1. A man was at the beach in Athens when a wave came out of nowhere and washed his leather shoes away. He was able to grab them, but unfortunately by then they were falling apart! 
      2. One unlucky driver was going down an incredibly narrow street in the Greek village of Papigo when they got stuck and scraped both sides of their hire car. 

      With the right travel insurance policy, you may be covered for the unexpected. Whether it’s cancelled flights, overseas medical expenses, lost luggage or something else – Cover-More allows you to choose your level of cover and certain other options for your upcoming trip!  

      Get a quote online or talk to your Flight Centre Travel Expert in-store today. 

      Limits, sub-limits, conditions and exclusions apply. Standard excess may apply. Insurance administered by Cover-More Insurance Services Pty Ltd (ABN 95 003 114 145, AFSL 241713) on behalf of the product issuer Zurich Australian Insurance Limited (ABN 13 000 296 640, AFSL 232507). Any advice provided is general advice only. Please consider your financial situation, needs and objectives and read the Product Disclosure Statement and Information Booklet and FSG before deciding to buy this insurance. Visit https://insurance.flightcentre.com.au/ for a copy of the Target Market Determination for our products and the most up-to-date information. 

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