10 Reasons to Upgrade to a Sandals Butler Suite

by Emma Hackwood
sandals butler pouring champagne

Thinking about upgrading to a butler suite on your next Sandals stay? Our Travel Expert Loni Hardy experienced the luxury of having butler service during her recent stay at Sandals Ochi Beach Resort in Jamaica and gives us her top 10 reasons why you should make the upgrade.

Set in the serene, secluded rolling hillside with endless white sand beaches and calm, inviting turquoise waters, there are few reasons not to visit Ocho Rios. I had the privilege of staying in a butler villa suite and experienced friendly hospitality, exceptional service and delicious food, at Sandals Ochi Beach Resort in sunny Jamaica.

From unpacking your bags, to pressing your clothes, to organizing spa treatments, to bringing you your drink orders on the beach, your butler can take care of as much or as little as you’d like, from beginning to end – and that’s just the start.

Here are my top 10 reasons why shelling out for the butler suite for your next Sandals Vacation is worth the dough:

sandals butler serving couple on beach


1. More time to sit back and relax

More free time means more time to enjoy your stay. Scuba dive, sail, swim or just slow down and watch the Caribbean sunrise and sunset by the beach. Let your butler arrange your day trips, excursions, or even set up a relaxing massage by the beach.

2. Star treatment from the moment you arrive

Hotel check-in is comfortable and easy, especially when you’re sipping champagne in your living room while your butler takes care of all the details. It sure beats waiting around in a lobby.

3. Fine dining in your own room

Guests staying in a butler suite can order from any restaurant menu and enjoy it in your own room or on your patio!

4. Butlers are just a phone call away

So you need your butler… but how do you let him know you want a ride to the lobby, or that you want to arrange a candlelit dinner on the beach? Well, you can call him from your very own butler phone. Each butler room category is given a cell phone to reach your butler. Just call and your wish is their command.

5. Guaranteed reservations at the restaurants

During peak season, you might be turned away if it’s full. However, your butler can arrange reservations at the restaurant with a time that is suitable for you- guaranteed! 

6. Reserved beach chairs

Your butler holds your spot. You choose the beach chair and your butler will not only reserve them but will also have your name on it, waiting for you.

7. Access to an exclusive butler lounge upon arrival

I had been up since 4 a.m. and travelled all day, so by the time I arrived, I was hungry and exhausted. I was greeted with drinks, snacks and sandwiches upon arrival; which was exactly what I needed.

8. White glove service

Sandals’ butlers are trained to the highest standards by the elite Guild of Professional English Butlers so you are getting the real deal. Upon my arrival it was raining and my butler escorted me to my room under an umbrella.

9. VIP treatment

I wanted to go down to breakfast, but we hadn’t had our tour of the hotel yet so I had no idea where I was going. I called my butler for a ride to the main building and he arrived promptly. Not only did he drive me to the main building, he escorted me to my table and brought me a drink as soon as I was seated.

10. Have your preferences tailored to you

Each butler category room has a preference sheet to let your butler know what you like to eat, drink, or if you have any food allergies and will keep your bar stocked with your favourites.